ICAO photo rules, explained for card offices
What makes an ID photograph usable, and why so many phone self-uploads are not. Where the rules come from, and the plain-language instructions that fix most failures before they ever reach you.
Guides
ID cards in practice
Practical write-ups from twenty-five years of running card programmes — the things that actually go wrong, and what prevents them. They are meant to be useful whether or not you ever buy anything from us.
The guides
Start with these
Each one is the written-down version of advice we give across the card counter and in consultations. No sign-up and nothing gated — they are just pages.
Running enrolment week without a queue
The queue outside the card office is a symptom, not the problem. A timeline and a checklist for the weeks beforehand that stop it forming at all.
Plastic card, wallet pass, or both?
An honest comparison of printed cards and wallet passes — including what a wallet pass will not do. Where each earns its place, and how to decide without pretending one replaces the other.
When a guide is not enough
The guides cover the general case. A consultation applies them to your enrolment calendar, your printers and your records — no obligation, and no sales script.