Pricing

How CardOffice is priced

Have us print and deliver your ID cards, print them on your own printer, or do some of each. The prices for cards we print and for printing your own are published on this page, with what each one includes set out beside it.

What costs nothing Both price tables are further down this page.

  • $0 per card you print on your own printer
  • $0 per staff login, however many you create
  • $0 to verify a card, revoke one or export your data
Ask for a quote
Three plans

We print, you print, or a bit of both

Send your orders to us, run your own printer, or do some of each. Pick the plan closest to how you work. Two of the three have published prices, so you can work out your own figure before you talk to anyone.

Bureau only

For organisations with no card printer, or no wish to run one. We print your cards and courier them to you.

Platform fee
None.
Cards
A published price per card printed and delivered, plus delivery per parcel.
Digital ID
Included with every printed card, for as long as the card is valid.

Print your own

For a business or institution that keeps its people in CardOffice and prints on its own card printer, or on one we supply.

Platform fee
A published subscription by number of active cardholders, from $80 a month.
Cards
No charge per card you print. A busy week can still be sent to us at the published card price.
Digital ID
Included for every active cardholder.

Enterprise

For large or multi-site organisations: cards encoded for an access control system, a need to host the platform yourselves, or support terms of your own.

Platform fee
A flat annual licence, quoted for your organisation.
Cards
Set out in your quote.
Digital ID
Set out in your quote.
Usually with
Card encoding, premium support and the option to self-host.

Need the printer as well? We can supply the card printer, ribbons and card stock with the Print your own plan, quoted for your volumes. Or leave the printing to us: the cards are printed at our site and shipped to you.

Bureau only

What a printed card costs

On the bureau-only plan we print and deliver your cards and there is no platform fee, so this is the price: per card, by the size of the order.

Cards in the order Price per card
1 to 24$15.00
25 to 99$14.00
100 to 499$13.00
500 to 999$12.50
1,000 or moreAsk for a quote

New Zealand dollars, before GST. The whole order takes the price of the band it reaches. Delivery is charged per parcel: $12 by tracked courier, $25 overnight to the main centres, or collect from us at no charge. A rush fee, if you ask for one, is shown on the order form before you submit.

Two working days covers printing and dispatch, and the clock starts when the order is submitted. The courier's one to three days, or overnight, is on top. Orders of 1,000 or more are given a date with their quote.

On the Print your own plan, an order you send us is charged at these prices too. On Enterprise, it is part of your quote.

What the price includes

  • The platform, with no platform fee. Records, photo collection, card design and ordering all run in the portal.
  • Printed within two working days. An order of up to 999 cards leaves us within two working days of you submitting it.
  • A digital ID with every card. The same credential in Apple Wallet and Google Wallet, at no extra charge for as long as the printed card is valid.
  • Card stock, ribbon and spoilage. A card spoiled on our printer is our cost, not a line on your invoice.
  • Photo screening against the ICAO rules, before a card is printed on a bad photograph.
  • Every card registered as it prints, with a serial number and a verification page anyone can check.
  • No setup or artwork charge. You build the design in the card designer.
  • No minimum order. One card or nine hundred.

How a printed order runs

Print your own

What it costs to print your own cards

One subscription covers the platform and every card you print on your own printer. There is no charge per card. The price follows the number of people you manage, not how often you print.

Active cardholders Per month Billed yearly
Up to 100$80$960
Up to 250$125$1,500
Up to 500$200$2,400
Up to 1,000$300$3,600
Up to 2,500$600$7,200
More than 2,500Ask for a quote

New Zealand dollars, before GST. The subscription is invoiced once a year, in advance, on account. An active cardholder is a person with a live record. People who have left and been made inactive are not counted.

Your band is set on your billing date. Grow past it during the year and nothing changes until the next one.

Fewer than about 70 cards a year? It costs less to have us print them, with no subscription. See the price per card.

Setting up. Do it yourself from the guides in the portal at no charge, or have us do it for a fixed $750: the print agent installed on your PC in a remote session, your first card design built, your first cardholders imported and a test card printed.

What the subscription includes

  • Unlimited printing on your own printers. New cards, replacements and misprints, with no charge per card.
  • Unlimited staff logins. Every counter, site and casual gets their own.
  • A digital ID for every active cardholder. The same credential in Apple Wallet and Google Wallet, at no extra charge.
  • Photos three ways. By emailed link, at the counter, or on a phone or iPad, each screened against the portrait rules.
  • The card designer, with as many card designs as you need.
  • Every card registered as it prints, with a serial number and a verification page anyone can check.
  • Single sign-on, two-factor sign-in and the API. Nothing is held back for a dearer plan.
  • Support from the people who built it, under a published service level, with nightly off-site backups.
  • Overflow printing when you want it. Send any order to us at the published card price, with no minimum.

Not included: the printer, ribbons and card stock, which we can supply and quote. Encoding cards for an access control system, and connecting a directory or database, are quoted as fixed sums.

Common questions

Frequently asked

Why are some prices published and some quoted?

The two prices that are the same for everyone are published: the subscription for printing your own cards, by the number of active cardholders, and the price of a card we print and deliver, by the size of the order. An organisation with more than 2,500 cardholders, cards encoded for an access control system, systems to connect or Enterprise terms gets a written quote, because one published figure would be wrong for most of them.

Do we pay for each card we print ourselves?

No. On the Print your own plan the subscription covers every card you print on your own printer, including replacements and misprints. You provide the printer, ribbons and card stock, or we can supply them.

Should we print our own cards or have you print them?

As a rule of thumb, below about 70 cards a year it costs less to have us print them, because there is no subscription and no printer to buy. Print your own when a card has to be in somebody's hand the same day, or when you issue cards in volume. You can do both: a Print your own customer can send any order to us at the published card price.

Is there a setup fee?

Not if you set it up yourself: the guides in the portal cover importing people, designing the card and installing the print agent. If you would rather we did it, assisted setup is a fixed $750. A bulk record load, directory sync or a database bridge is quoted as a fixed one-off sum and agreed in writing before you commit, not discovered afterwards.

Do we pay per user seat?

No. Operator accounts are unlimited. Give the front counter, the security office and the enrolment-week casuals their own logins; it does not change the bill.

Is there a minimum spend?

On the bureau-only plan there is none: you pay for the cards you order. On Print your own, the subscription is the whole fixed cost. Where a quoted agreement includes an annual minimum, it is a figure in your quote, and any shortfall is a single line at the end of the billing year. There is no minimum that is not in writing.

What if our numbers change during the year?

Your band is set once a year, on your billing date, from the number of active cardholders. Growing past it during the year does not trigger a bill and nothing is switched off; the new band applies from the next billing date, and if your numbers have fallen, so does the band. Cards we print for you are charged as you order them.

Can we start digital-only?

Yes. A wallet pass has no card stock, no ribbon and no courier, so it costs less than plastic. On the Print your own plan a digital ID is included for every active cardholder, and with a card we print for you on the bureau-only plan it is included too. On its own, with no subscription and no printed card, a digital ID is charged per credential, per year. Plastic can be added later from the same cardholder records, and nothing is re-platformed.

Can we see what an order will cost before we place it?

Yes. The order form totals the cards, any rush fee, delivery and GST at your agreed prices before you submit. Nothing is charged until you accept that total, and the price is then fixed for that order.

Try it for 30 days, or get a figure in writing

The free trial is the whole platform with sample people in it, and no card details are taken. If your organisation is outside the published prices, tell us about it and we will quote it in writing.